Privacy Policy

CrewLogik is operated by James Warburton, Fort Worth, Texas, USA. You can contact CrewLogik at support@crewlogik.com.

• Account information, such as name, email address, phone number, role, password credentials managed through authentication providers, and account status.
• Company information, such as company name, owner email, phone, website, logo, billing status, subscription status, and team member information.
• Customer and lead information, such as names, addresses, phone numbers, email addresses, lead status, notes, quote details, assigned reps, and source attribution.
• Photos, videos, documents, PDFs, reports, filenames, storage paths, metadata, thumbnails, and related jobsite or customer files uploaded by users.
• Measurement, quote, and estimate information, such as addresses, roof outlines, roof size, squares, pitch or steepness selections, waste factors, selected products, price ranges, and customer estimate choices.
• Location, map, storm, hail, canvassing, and door-knocking information, such as searched addresses, geocoded locations, map-selected points, canvassing statuses, storm searches, and hail reports.
• Device and app information, such as mobile app session state, push notification tokens when enabled, diagnostic information, request metadata, and usage needed to operate and secure the Service.
• Billing and payment-related information handled through Stripe, such as customer identifiers, subscription status, billing events, invoices, and payment status. CrewLogik does not store full card numbers.

• To provide, operate, secure, maintain, and improve CrewLogik.
• To authenticate users and enforce company, role, and tenant access controls.
• To manage leads, photos, documents, measurements, quotes, reports, canvassing, storm searches, QR-code attribution, and customer estimate workflows.
• To process account, billing, trial, subscription, and support requests.
• To send transactional emails, password reset links, magic links, account notices, estimate emails, and support communications.
• To troubleshoot, prevent fraud, detect abuse, enforce policies, and comply with legal obligations.

CrewLogik shares information only as needed to provide the Service, operate infrastructure, process billing, communicate with users, comply with legal obligations, protect rights and security, or with your direction.

CrewLogik may process information with service providers including Supabase, Vercel, Stripe, Mapbox, Google Maps or Google Geocoding services where enabled, Resend, Expo, Apple services, and Google services.

CrewLogik does not sell customer or lead information.

Roofing companies using CrewLogik are responsible for the customer and jobsite information they collect, upload, store, or process. This may include customer names, addresses, phone numbers, email addresses, property information, photos, documents, marketing leads, and communications.

Users are responsible for providing required notices and obtaining required permissions or consents before uploading or using customer data in CrewLogik.

CrewLogik may use addresses, geolocation, map-selected points, satellite imagery, storm data, and canvassing data to provide mapping, measurement, storm search, door-knocking, and lead management features.

Mobile app permissions, such as camera, photos, location, and notifications, are requested only when needed for app features. You can control these permissions through your device settings, but some app features may not work without them.

• Camera access is used to capture roof photos, jobsite photos, videos, lead documentation, and project records.
• Photo and media library access is used to upload selected jobsite photos, videos, documents, reports, and other project files, and to save exported media where supported by the device.
• Location access is used for addresses, maps, canvassing, roof measurements, storm tools, current-location search, and map-selected lead or job locations.
• Notification access, when enabled, is used for lead alerts, account notifications, team updates, storm alerts, and related service messages.
• Microphone access is used only when recording videos that include audio.

CrewLogik uses technical, administrative, and organizational safeguards intended to protect information. No system can be guaranteed to be completely secure.

CrewLogik retains information for as long as reasonably necessary to provide the Service, maintain business and billing records, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, support backups, and protect security.

You may request account deletion through the CrewLogik mobile app where available or by emailing support@crewlogik.com. CrewLogik creates a pending deletion request rather than immediately deleting company records, job records, billing records, or other business data.

CrewLogik will process deletion requests within a reasonable period, subject to legal obligations, billing records, fraud prevention requirements, security requirements, backup systems, dispute resolution needs, and other legitimate business retention purposes.

CrewLogik is intended for business users who are at least 18 years old. CrewLogik is not directed to children and does not knowingly collect personal information from children.

CrewLogik may update this Privacy Policy from time to time. Updated versions will be posted at this page with a revised effective date.

James Warburton
Fort Worth, Texas, USA
Email: support@crewlogik.com
Website: https://crewlogik.com

See also the CrewLogik Terms and Conditions.